Thursday 13 March 2014

Moving in made easy

In our previous blog post, we explained exactly what happens after you have chosen your perfect property, and in this blog post, we will discuss the help that is available for you after you have moved into your new home.

We know that renting a flat or house, and moving into a new property can be stressful (trust us, we’ve been there!), so at all times, we aim to help you move in with as little hassle as possible.

We know that problems can often occur outwith office hours, so once you have moved in and became a tenant with Grant Property, you will be able to access help 24/7 via our dedicated tenant and landlord support website www.grantpropertyhelp.com.

Additionally, if you need to report an emergency repair outside the office hours of 9am-5.30pm, Monday to Friday, you will also have access to a 24/7 helpline for emergency repairs.

To report an emergency repair, simply call 0131 220 6360 then follow the instructions, however do note, non-urgent repairs reported as an emergency may result in call out costs being charged to you, the tenant.

During your tenancy, you will also have a dedicated ARLA-trained Property Manager, who will deal with any questions you may have.

ARLA is the UK industry standard for letting agents, and by being a member, we have signed up to a code of conduct that ensures we operate to the highest standards and ensure our team delivers on service and best practice.

We hope this blog post has helped explain the help that is available for you after you have moved into your new home, however if you have any other questions, you can contact our dedicated city focused teams on 0131 220 6360.

You can also contact us on Facebook or Twitter, where we would be happy to answer any questions you may have.

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Monday 10 March 2014

What happens after you've chosen your perfect property?

Once you have viewed one of Grant Property's fantastic homes in the city of your choice, and you have decided on your perfect flat or house, you will no doubt we wanting to know exactly what happens next.

Well, in this blog post, we will provide you with all the advice and information you need to secure your property, complete your online application, and, of course, move into your new home.

First of all, you will each need to pay £100 part payment of deposit per person to secure the property and take it off of the market.

Part payment of your deposit can be paid to secure the property you want over the phone by debit or credit card.

If you decide to secure your property after the viewing, bear in mind this will be the quickest way of doing so to avoid disappointment, you will have to ensure that you know each tenant’s full name, telephone number and email address, the date you would like your tenancy to commence, and your credit or debit card details.

Once you have secured your property, you will each have seven days to complete the online application form and the guarantor form. Don’t worry if you do not have anyone who can act as a guarantor for you, as you have the option to pay the non-guarantor payment which is due seven days prior to your Tenancy Agreement start date.

As well as your online application and guarantor form, you will also need to provide two references and two forms of photographic identification each, and pay the remaining deposit, which is equivalent to one month’s rent, and which will be split between all tenants.

Remember, all of the above will need to be done within seven days of paying the part payment of your deposit; otherwise the property will be immediately re-marketed to find new tenants.

We hope this blog post explained exactly what is required after you have chosen the property of your choice, however if you want more information about your application process, or if there is anything you are unsure of, please call us now on 0131 220 6360.

Of course, you can also contact us on Facebook or Twitter, where we would be happy to answer any questions you may have.
Please Remember to follow us online. 

 

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